Webinar

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MASTER CUSTOMER EMPATHY: The Single, High-Impact "Think Like A Customer" Activity That Will Transform Your Service Training!

Are you a teacher, corporate trainer, professional facilitator, or event host constantly searching for high impact, time saving activities? Stop sifting through endless resources!

Join us for a powerful, laser focused 45 minute Free Live Webinar where we cut straight to the chase.

WHAT YOU WILL DISCOVER:

Authors of The Talent Craftsmen's Activities Toolkit Vol 1, Ang Woon Jiun (Managing Partner, Singapore) and Svetlana Chervonnykh (Associate Partner, Dubai), are revealing their personal Author's Pick: Think Like A Customer.

This isn't just a simple rundown. You will gain the finer skills and insider methods to:

• Move Beyond Scripts: Help your teams transition from mechanical responses to genuine customer empathy.

• Identify Guest Personas: Master the specific activity participants love for its practical application in hospitality and service.

• Drive "Aha" Moments: Facilitate deep cross pollination of ideas between participants from diverse global backgrounds.

• Ensure Immediate ROI: Walk away with a proven, ready to use tool to elevate your very next customer service workshop.

Don't settle for "standard" training. Upgrade your toolkit with activities that your participants can actually feel!

WEBINAR DETAILS

• FOR: Teachers, Trainers, Facilitators, & Event Hosts

• TOPIC: Customer Service – Think Like A Customer

• PLATFORM: Via Google Meet

Join our high engagement session and experience the value of a professional dialogue over a one way monologue!

➡️ EXPLORE THE TOOLKIT HERE: thetalentcraftsmen.com/shop

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