Consult Us

Service Quality

We can help you establish your customer journey, curate end-to-end touchpoint experiences, establish scalable standards and sequence of services, conduct mystery audits, designing feedback mechanisms, and even craft your incentive scheme and empowerment matrix.

Organisational Culture

We can help you by conducting pulse surveys and assessments, aligning values, and supporting change management. We are equipped to set up your performance management processes, focus on enhancing employee engagement, and talent management policies.

People Development

We cultivate high-performing organizations by delivering customized people development strategies. Our approach leverages data-driven insights to design impactful learning experiences, including leadership training, digital learning, and employee engagement initiatives. We partner with you to conduct in-depth training needs analyses, ensuring targeted solutions that enhance employee performance and drive organizational success.

Restaurant Revenue Optimisation

We aim to help you maximize profitability by enhancing sales and improving operational efficiency. We analyze key metrics, menu design, and pricing strategies to identify growth opportunities. By implementing best practices in marketing and service, we help restaurants increase revenue while enhancing the dining experience for customers.

Michelin Star Restaurant Management

Providing expert guidance to help elevate your dining establishment to the highest standards. We offer tailored strategies in culinary innovation, service excellence, and operational efficiency. Our team collaborates with chefs and management to refine menus, enhance guest experiences, and implement quality control measures, ensuring long-term success and customer loyalty.

Information Technology

Our services encompass IT Audit and Risk Management, where we assess and strengthen your organisation’s security posture and compliance. We also specialize in designing and implementing CCTV and physical security systems to ensure comprehensive protection of your premises. Additionally, our IT Strategy services help align technology initiatives with your business goals, fostering efficiency and innovation across your operations.

Cybersecurity Solutions

We can offer a structured framework that outlines how an organisation protects its information systems and data. It includes security controls, network security designs, data protection strategies, and identity and access management (IAM) systems. It also involves incident response planning, compliance with regulations, and threat modeling.

Woon Jiun played a critical role in the transformation of the team and provided critical support and guidance during the tough COVID phase, ensuring we pivoted as a business and weathered the storm.

Rahul Kumar

Jason has a wealth of knowledge and understanding of the hospitality industry, especially for systems infrastructure. He is able to evaluate perspectives from both vendors and hotels which put him in a very advantageous position. Coupled with his willingness to explore new learnings, he has therefore place himself in the forefront of technology.

Gladys Ang

★★★★★

★★★★★

★★★★★

Possessing a wealth of experience which he applies skillfully to projects, Jason's strength is evident in his achievement of results in challenging situations, especially those that involve geographically diverse stakeholders. Jason's familiarity with various business cultures and his keen sense of grasping complexity certainly makes working on a project together pleasurable.

Jean Soh

★★★★★

Woon Jiun helped establish my company's Human Resource systems and development pathways. Having worked very successfully with him on many practical implementations, I engaged him again as a strategic business partner where he was instrumental in many more projects that saw my company grow from strength to strength. He also possess in-depth understanding of customer service and the ability to weave it into the daily service operations for our team to impress customers which certainly improves our bottom-line.

Miguel Pereira