Teachable moments #44 - Professionalism at Work – Should You Pursue It or Is It Not Worth It?

Open LinkedIn or any job board and you’ll find countless roles seeking marketing professionals, customer service professionals, training professionals… the list goes on.

It made me pause and wonder: What actually makes someone a professional?

Is it their years of experience? Their polished attire? A framed certificate on the wall?

The truth is, none of those alone make someone a true professional.

Professionalism isn’t a title you earn once and carry forever. It’s a mindset—a daily decision to show up with integrity, accountability, emotional maturity, and a willingness to do your best, especially when no one’s watching. To stay focused and present.

That’s not easy in the 21st century’s fast-paced, attention-hungry environment. There’s always another post, reel, or story trying to hijack your focus.

You can be a seasoned expert and still lack professionalism. Or be new to the field and embody it fully.

It shows in how you handle pressure. Whether you listen before you speak. How you treat the colleague who challenges your ideas—or the client who tests your patience.

It’s not about being perfect. It’s about being intentional.

In a time when adaptability, collaboration, and empathy matter more than ever, professionalism has evolved. It’s no longer just a formality—it’s a differentiator.

So, should you pursue it?

Only if you want to be trusted.

Only if you want to grow.

Only if you want your presence to elevate those around you.

Your turn:

• Can you spot those who lack professionalism in daily interactions?

• And those whose passion and presence inspire you?

P.S. I was inspired to write this after interacting with an Events Coordinator at Marriott Hotel and a Customer Service Assistant at Amazon—both were exceptionally professional.